Shipping & Delivery

    Safe delivery of your feathered companion to your doorstep

    We take the utmost care in delivering your new bird safely to your home across the UAE.


    Delivery Areas & Fees


    We deliver across all seven emirates with specialized climate-controlled bird transport:


    Dubai – 50 AED (FREE on orders over 1,000 AED)
    Sharjah – 100 AED
    Abu Dhabi – 200 AED
    Other Emirates – Contact us for pricing

    Delivery Timeframes


    Dubai – Same-day delivery available
    Sharjah – Same-day or next-day delivery
    Abu Dhabi – Next-day delivery
    Other Emirates – 1–3 business days

    How We Deliver


    Our delivery process is designed to minimize stress and ensure your bird arrives healthy and comfortable:


    Climate-controlled transport – Temperature and humidity maintained throughout the journey
    Secure travel carriers – Custom bird carriers with proper ventilation and perching
    Experienced bird handlers – Trained staff who understand avian behavior and stress signals
    Real-time updates – Track your delivery via WhatsApp with live photo updates
    Contactless option – Available upon request

    UAE Pet Transport Regulations


    All bird deliveries comply with UAE federal and municipal regulations:


    Birds are transported with valid health documentation
    CITES-listed species include full traceability paperwork
    Transport vehicles meet Dubai Municipality animal welfare standards
    All handlers are trained in humane bird handling practices

    What to Prepare Before Delivery


    1Set up the cage – Have a clean, appropriately sized cage ready with fresh water
    2Quiet environment – Reduce noise and activity in the room where the bird will be placed
    3Remove hazards – Ensure no ceiling fans, open windows, or toxic plants nearby
    4Be present – Someone must be home to receive the bird and sign for delivery

    Delivery Day Tips


    Allow the bird 24–48 hours to settle before handling
    Keep other pets away initially
    Offer fresh food and water immediately
    Avoid sudden movements or loud noises
    Contact us if you notice any signs of stress or illness

    How we transport birds safely


    Every delivery uses a climate-controlled vehicle with a secured travel cage sized to the species. The cage is lined with a familiar perch and a small amount of the bird's regular food. We avoid feeding 2 hours before transit to prevent digestive stress. In June-September (peak UAE heat) we schedule all deliveries before 11am or after 5pm. Birds are never left in a parked vehicle.


    Summer delivery (June–September)


    UAE summer is our most careful delivery season. We use a departure window of 7am for long-haul destinations (Fujairah, RAK, Al Ain, Abu Dhabi) so handovers happen before 10am. For Dubai deliveries we maintain a cool chain the entire route and keep transit under 45 minutes wherever possible. We'll let you know the exact departure and expected arrival time the evening before.


    What the bird arrives with


    Every bird arrives with: the closed leg-band record confirming captive-bred provenance, CITES paperwork for any Appendix I or II species (Hyacinth Macaw, Moluccan Cockatoo, African Grey, Palm Cockatoo, etc.), a health certificate where one is already on file for that bird (if it isn't, we can arrange one through our vet partners on your behalf, at your cost), a starter portion of the bird's current diet, and a 15-minute on-site handover where we walk you through the first 48 hours of acclimation and answer any questions.


    Dead-on-arrival policy


    If a bird appears severely unwell or unresponsive at the moment of delivery, do not accept the handover. Tell the handler immediately — the bird returns to our aviary the same day for an urgent vet check, and we'll WhatsApp you about next steps once we have the vet's findings. Do not sign for a bird you're not happy with.

    Frequently Asked Questions

    Do you charge for delivery?
    No. Delivery is free across the UAE regardless of emirate or species.
    Can I specify a delivery time?
    Yes. We work with a delivery window (e.g. 9am–11am or 5pm–7pm) and WhatsApp you 30 minutes before arrival. Let us know your preferred window when you confirm the order.
    What if I'm not home when the bird arrives?
    We don't leave birds unattended. We'll WhatsApp you 30 minutes before arriving and call if there's no response. If you're not available, we reschedule to the next available slot at no charge.
    Do you deliver on weekends and public holidays?
    Yes. We deliver seven days a week. UAE public holidays may affect availability — WhatsApp us to confirm for specific dates.
    Can the bird travel internationally from Dubai Birds?
    We don't handle international export logistics directly. We provide all the CITES and health documentation a buyer needs to then work with a licensed animal transport agent. We can recommend agents familiar with UAE avian export requirements — ask us on WhatsApp.

    Dubai Birds, Warsan Third, Warsan 3, Dubai, UAE · Trade License SC251035601 · +971-56-297-7042 · hello@dubaibirds.ae